SPA winners are leading the productivity charge

WHETHER it was a hotel with robots serving food or a manufacturer of wooden pallets fitted with RFID-tracking technology, companies that broke new ground in the productivity stakes over the past year were given their due recognition earlier this month.
HOTEL SECTOR - MARINA BAY SANDS

Doing more with less

MARINA Bay Sands constantly invests in refreshing its offerings to keep the visitor experience fresh for its guests. This investment extends to its behind-the-scenes operations to ensure that its operations are as efficient as possible, and is aligned with its culture of "doing more with less...
CONSTRUCTION SECTOR - TEAMBUILD ENGINEERING & CONSTRUCTION

Breaking new ground

TEAMBUILD Engineering & Construction has been a leader in implementing new productivity solutions in the construction sector. For instance, it was one of the first construction firms to introduce Prefabricated Prefinished Volumetric Construction (PPVC) - a building method where large modules...
F&B SECTOR - DIAN XIAO ER

Serving up innovations in service

AS a "quick casual dining" Chinese restaurant chain, Dian Xiao Er's success relies on its ability to deliver its dishes quickly after a customer places an order. It realised that the key to achieving this was to ensure a highly efficient work process that prized productivity...
CONSTRUCTION SECTOR - HUA SIAH CONSTRUCTION

Building new capabilities

HUA Siah Construction has been busy in recent years putting in place new technologies that can help improve its efficiency and reduce its reliance on manpower.
MANUFACTURING SECTOR - MICRO-MECHANICS

Running machines 24/7

TO ensure that its machines are as productive as possible, semiconductor equipment maker Micro-Mechanics introduced a system to reduce the time a piece of equipment is left idle while the machinist prepares it for the next job. The company's machinists took about five minutes to prepare the...
INFOCOMM SECTOR - INFO-TECH SYSTEMS INTEGRATORS

Going digital for better outcomes

SOFTWARE company Info-Tech Systems Integrators implemented a phone monitoring system after receiving feedback from customers about lost calls and having to repeat their queries to different support team members. After implementation, lost calls have been greatly reduced with better accountability...
MANUFACTURING SECTOR - LHT HOLDINGS

Working greener and smarter

A MANUFACTURER of wooden pallets, crates and boxes, LHT Holdings has developed a series of environmentally friendly products made from 50 to 100 per cent waste wood materials in response to changing customer needs. The Innovative Processed Product Conversion (IPPC) line of pallets, crates and boxes...
HOTEL SECTOR - PARK AVENUE ROCHESTER HOTEL & SUITES

Serving up productivity with robots

WHILE there has been much talk of robotics technology being used by businesses to improve efficiency and reduce their reliance on manpower, Park Avenue Rochester Hotel & Suites has actually taken the leap to become the first hotel in Singapore to introduce robots in its operations.
LOGISTICS SECTOR - ELITE INTERNATIONAL LOGISTICS SINGAPORE

Delivering solutions with technology

ELITE International Logistics Singapore aims to to provide a comprehensive range of logistics services to its customers by developing solutions that help it to be more efficient.

Philanthropy - the 'leveraged giving' way

ORGANISATIONS that rely on donations to finance their activities need to go beyond just holding fund-raising events and work towards cultivating long-term supporters.

Bridging the gap in the needs of health care

AT the Philippine General Hospital (PHG), a government-funded institution, charity patients receive free medical services. However, with increasing costs and growing healthcare needs, philanthropy is playing a vital role in supporting the institution's ability to subsidise costs, says Gerardo...

The challenge of healthcare philanthropy

AS many people in Asia believe that delivery of healthcare services is the government's role, philanthropic organisations in this sector may face obstacles in carrying out their mission...

Philanthropy for the aged

AGEING has not traditionally been a popular cause for philanthropists in Southeast Asia. However, the issue is becoming more difficult to ignore, particularly in Singapore, Malaysia, and Indonesia, which will face an increasingly ageing population in the next few decades.

Boosting the triple bottom line

In today's business world, more companies are embracing the fact that sustainability is not only good for the environment and the communities they operate in, but beneficial to the bottom line as well...

Clean and green solutions

NEUTO Intelligent Hydrogen System is a patented solution that removes microscopic carbon layers in hard-to-reach places - such as air manifolds, piston rings, valves, and spark plugs - with pure dry hydrogen gas.

Greening the office environment

RICOH Asia Pacific actively develops sustainable businesses in line with its mission to protect the environment by implementing measures against climate change and improving resource productivity through its business activities.

Good corporate citizens

Business Times:Why is sustainability important to your business and how has your organisation benefited from pursuing it?

A roadmap to superior performance

THREE first-time winners were honoured at this year's Business Excellence Awards, recognised for their superior performance across key aspects of their organisations...
GREENPAC: INNOVATION EXCELLENCE AWARD WINNER

Going green the smart way

TO help a customer transport live ornamental fish, industrial packaging company Greenpac re-engineered a container in such a way that even if one air pocket gets damaged during shipment, it would not compromise the integrity of the entire packaging.
MINISTRY OF MANPOWER: SINGAPORE QUALITY AWARD WINNER

Redesigning for superior results

WHEN the Ministry of Manpower (MOM) wanted to get more soon-to-be retirees to attend a CPF retirement planning service, it simplified the letter that it sent out to its target audience, adding some personalised information in the process.
SELECT GROUP: SINGAPORE QUALITY AWARD

Where innovation and clarity dictate the success recipe

WITH its diverse food offerings targeting different customer groups, Select Group has created many innovative concepts to woo diners. For instance, its Straits Food Village food court located in Changi Airport Terminal 2 features self-ordering kiosks and a centralised kitchen, a concept that won it...
SP SERVICES: SINGAPORE QUALITY AWARD WINNER

Added power from digital technology

MONITORING energy use has never been easier for Singaporeans with an app that helps them track their utilities consumption, make transactions on the go and get timely reminders on bill payment. The mobile app from SP Utilities also allows customers to compare their usage to that of their neighbours...
DEFENCE SCIENCE AND TECHNOLOGY AGENCY: SINGAPORE QUALITY AWARD WINNER

Giving an edge to S'pore's defence

WHETHER it is investing in its people, fostering innovation or investing in capabilities, the Defence Science and Technology Agency (DSTA) is committed to continuously improving its performance.
NEO GROUP: SINGAPORE QUALITY AWARD WINNER

Boosting standards with technology

TO deal with persistent manpower challenges, food-catering company Neo Group has adopted technology to automate its processes and ramp up its productivity, while ensuring the consistent quality of its food.