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Complaints against banks and insurers on the rise

Financial disputes centre sees 29% rise in complaints from 2015; banks, finance firms top the list with 38%
Tuesday, November 29, 2016 - 05:50
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The number of consumers who have grievances against financial institutions (FIs) in Singapore has grown, says data from the Financial Industry Disputes Resolution Centre Ltd (Fidrec).

Singapore

THE number of consumers who have grievances against financial institutions (FIs) in Singapore has grown, says data from the Financial Industry Disputes Resolution Centre Ltd (Fidrec).

Between July 2015 and June 2016, the centre handled 1,162 complaints, up 29 per cent

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