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DBS sees pay off from digital investment

It's picked by Euromoney magazine as the world's best digital bank; CEO Piyush Gupta calls the bank a 22,000-people start-up

"Today, because of the analytics, we've been able to change the ATM refill cycling time. That means the chances that you can go to a DBS ATM and find it not working because it has no cash are almost zero." - Mr Gupta


DBS is seeing pay-off from the digital investments made in the last five years, as it looks to bring down cost that has peaked as a proportion to income, and expand its mobile-only banking strategy to Indonesia this year.

CEO Piyush Gupta said in a briefing on Monday that