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Millennials show French banks they're falling behind in branch cuts

Credit Agricole said in March that it will invest 4.9 billion euros through 2019 in technology, including to maintain existing systems.


JEAN-BAPTISTE Esmenjaud, 26, hasn't set foot in his bank in over five years.

"La Banque Postale lets me do everything online, and I speak over the phone once a year with an adviser," said the biology student, a decade-long customer of the state- backed bank whose 9,000-plus