To read BTO stories, you must be either a print or online subscriber. The entire site is free after 6pm.

For print and non-Asiaone user:
Step 1: Click on the 'Register' link in the top left box on BTO homepage.
Step 2: Fill in the registration form. Use either subscriber reference number or subscriber address to activate account.

For print and existing Asiaone user:
Step 1: Click here and login as Asiaone member.
Step 2: Fill in the activation form. Use either subscriber reference number or subscriber address to activate account.

For non-Asiaone user:
Step 1: Click on the Subscriptions link at the top of BTO homepage.
Step 2: Fill in the subscription page.
Step 3: Fill in the eshop order page.
Step 4: Fill in credit card page.

For existing Asiaone user:
Step 1: Login as Asiaone member from BTO homepage.
Step 2: Click on the Subscriptions link at the top of BTO homepage.
Step 3: Fill in the subscription page.
Step 4: Fill in the eshop order page.
Step 5: Fill in credit card page.

One possible reason is your print subscriber information is not updated in our subscriber database. Please contact SPH Circulation Customer Support.(See details below)

The reason is to deter fraudulent account creation as well as to uphold our customer service level (i.e. we would like to distinguish one Mr. Tan from another). All our subscribers' personal and subscription information are treated with strict confidence.

You need only enter your House/Blk Number, Unit Number and Postal Code as appropriate. It is not necessary to enter other address information such as street name, building name, etc.

Overseas print subscribers who have a subscription reference number from SPH can register online by entering the subscription reference number on the BTO registration form. If not, please contact SPH Circulation Customer Support.

For online purchase of subscriptions, your BTO subscriber account will be activated half an hour later.

This happens to some of the users due to the settings on their Internet Explorer browser . To overcome this, please do the following to delete the cookies and files in your browser cache:

Step 1: Go to the menu bar of your IE browser and select "Tools" menu and click on the "Internet Option ..." menu item.

Step 2: Click on the "Delete Cookies ..." and "Delete Files" buttons in the pop-up window.

Step 3: Click "OK" to the prompts and then click "OK" to close the pop-up window.

Step 4: Go back to the BTO homepage and re-login.

Each new edition of BTO is available online at 4am Singapore time (2000 GMT).
During the day, the site is constantly updated with breaking news on the front page.

If you know the section in which that story appears, you can use the Newspaper Sections on the right-hand side of the BTO homepage. Once you click on the section heading, you will get the index or content page of that particular section. This will list all the headlines of the stories in that section.

For sections such as BizIT, Weekend BT, Executive Money, Executive Lifestyle, etc which appear weekly, the stories will remain online until the following week when the section is updated.

If you are unsure which section the article appears in, you can go to our Site Map for reference. Alternately, you can also search for articles using the BT 7-Day Archive pages. This function is found at the bottom of the left nav-bar on a BTO page.

If you are looking for an article that is more than seven days old, you have to subscribe to the NewsLink archive service at http://www.asia1.com.sg/newslink.

Appointments & Notices ads are only found in the print edition of BT.

The problem lies in the cache copies of the web pages in your hard disk. You can clear them by clicking on the "Refresh" or "Reload" button of the browser you are using.

If you still do not see the latest page, then follow the steps below:

a. If you are using Netscape, go to the Edit menu and click on "Preferences". Click on the plus sign next to "Advanced". Then click on the sub-category "Cache". Click on "Clear Disk Cache"

b. For IE users, you can change the setting by clicking on "Internet Options" under the Tools menu bar. Under the General category, look for "Temporary Internet files". Click on "Delete Files".

c. When you have done the above, Refresh or Reload the outdated page on your browser.

Yes, the entire BT Stocks section is free, including My Stocks.

My Stocks displays the day's latest transactions on the Singapore Exchange while My Portfolio calculates the total stock-buying cost and the estimated gains or losses for each stock.

For an existing AsiaOne user:
Step 1: Login with your AsiaOne ID at the login box
Step 2: Activate the service
Step 3: Proceed to select stocks for portfolio

For non-AsiaOne user:
Step 1: Register via the login box or click on My Stocks and fill in the form.
Step 2: Activate BT Stocks
Step 3: Login to My Stocks
Step 4: Select stocks for portfolio

Current users have to register again as the current portfolio service will be phased out by Feb 13. The re-registration is necessary as we are migrating to a new computer system.

Please e-mail btonline@sph.com.sg.

Prices will be available by midnight on the same day.

BTO welcomes hyperlinks to our site.

Please note, however, that the URLs to our various sections and stories change daily. We are not responsible for any dead links that result from hyperlinks on external sites.

Also, BTO currently does not have a policy of link/banner exchange. We are not obliged to provide a link/banner in return.

Please contact the Circulation Dept on tel 6388-3838 or e-mail mailto:btocs@sph.com.sg

To enquire about ad rates, please tel (65) 6319-6319 or fax to (65) 6319-8186.

To advertise online, please tel (65) 6319-1182 or e-mail http://network.asiaone.com.

To advertise in the print edition of BT, please tel (65) 1800-8226382 or e-mail mailto:limpg@sph.com.sg.

To reproduce BT content, you need copyright permission from the SPH Resource Centre, tel (65) 6319-5508 or email sphlib@sph.com.sg

You may send your press release to btnews@sph.com.sg. This information, along with the names of the various BT editors and their e-mail addresses may be found in About Us.

The mailing address of The Business Times and BT Online is:

The Business Times
SPH Podium Level 3
1000 Toa Payoh North
Singapore 318994
Tel (65) 6319-5318
Fax (65) 6319-8277

Auto-renewal is a payment feature applicable to online credit card payments. On the day of expiry, our system will automatically renew your subscription after which an e-receipt will be sent to you and the subsequent bill charged to your credit card account. If you have made your subscription payment offline, your subscription will not be on auto-renewal and you will need to renew it through our Customer Service.

Auto-renewal will help you renew your subscription on time and with no efforts on your part. To enjoy this feature, please make payment online with your credit card.

For subscribers who are on auto-renewal but would like to opt out from it, please email your request to stics@sph.com.sg or call our Customer Service at (65) 6388 3838 during office hours.