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The Future of Banking, Retail and Payments

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New technologies are revolutionising the way merchants and customers handle money.
Shopping in the future is likely to see a melding of experiences in the physical and online spaces.
Technology is changing the face of banking today.

Leadership In Sustainability

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FOR leading specialty chemicals and paints maker AkzoNobel, sustainability is far more than just a buzzword used to burnish its green credentials. Rather, it forms the driving force of the Dutch...
ACROSS Asia, AkzoNobel has a team of employees actively engaged in community programmes such as training youth to become painters. The company has set up training centres or created training modules...

Interpol World 2015

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GOVERNMENTS and private sector organisations around the world are looking to develop new innovative solutions to tackle increasingly complex security risks, ranging from cyber attacks to illicit...
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THE cyber security threat landscape is evolving at a faster rate due to the rapid pace of technological changes and the breaking down of boundaries between professional work and personal lives. Hence...
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AS BARRIERS to trade continue to tumble and the flow of people and goods across borders quickens, governments are looking to smoothen the process of cross-border movement while ensuring that security...

A Special Feature Presented By IG

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THE global capital markets have never been more intriguing, with central banks dictating fund flow and effectively using markets to drive economies through inflation expectations.

CIO Speaks

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SET up in 1996, the Land Transport Authority (LTA) is Singapore's one-stop centre for all things related to surface transport.
WITH 30 years of IT management in large organisations, Rosina Howe-Teo is responsible for the formulation and implementation of LTA's e-government transformation strategies through the use of...
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AS the world's sixth biggest and most award-winning airport in the world, Changi Airport is one of the greatest success stories of Singapore. Last year, 54.1 million passengers passed through...

Swing (4-5 April 2015)

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Tiger Woods, Rory McIlroy and the US Masters. I can think of no better way to start a golf publication than to feature golf’s two biggest names and arguably the game’s greatest Major.
The exceptional athlete becomes a fixture, not just in the memory, or in our book cases, or in posters on our walls, but often in a particular landscape. When we place him in our imaginations, it is...
This is one of the best - and also most dangerous - holes in golf.

Property 2015

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THE on-going debate on whether the government should relax some of the cooling measures introduced over the last few years is being closely followed by both property owners and potential buyers alike...
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IN land-constrained Singapore, big units of over 2,000 sq ft are attractive to investors due to their scarcity. The stock for such units is limited, and new supply is expected to diminish over time....
AMONG the various segments of the condominium market, the luxury end has been the most affected by the slate of cooling measures.

Country Focus: Kazakhstan

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KAZAKHSTAN will celebrate 550 years of being a state this year with events designed to foster nation-building and the celebration of the Kazakh state. The arts and popular culture will be used to put...
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THE role of the Assembly of the People of Kazakhstan is being reinforced this year. Kazakhstan President Nursultan Nazarbayev has signed a decree declaring 2015 the Year of the People's Assembly...
THIS year marks the 20th anniversary of the adoption of the Constitution of independent Kazakhstan. It is an important indicator of how much the country has developed.

Singapore 1000

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IN DRIVING the Singapore economy between 2009 and 2014, Singapore's top 1,000 companies have contributed S$1.23 trillion in sales to the Singapore economy, achieving a compounded annual growth...
Oil prices have been steadily falling from its high of US$105.37 per barrel in June 2014 to its current price of around US$51 per barrel in March 2015. Lower oil prices could potentially mean lower...
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OUR ever- more-interconnected world is transformed by technology, trade and easing regulations; and markets are rapidly becoming global or, at least, regional. To compete in this environment,...

Luxe Travel 2015

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DON'T care to bask on a beach or lounge in bars while on holiday? If you think that vacation time must be put to good use, consider taking a cruise that allows you to learn something new - and...
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LUXURIOUS safari camps and exclusive wilderness retreats are the ultimate destination for those wanting to get away from it all - and have an active holiday while they're at it. These are some...
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LUXURY river cruises are big news these days as more cruise operators head to more exotic waterways and put their money on smaller, specialised ships that can sail into places larger ships cannot...

Best Employers 2015

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BONUS payouts and salaries have never been factors that Aon Hewitt considered explicitly in picking winners for its Best Employers award, which is handed out every two years. So the best employers in...
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MCDONALD'S Singapore takes the top Aon Hewitt Best Employers award for always putting its employees first and providing them with a place like home to work and grow.
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GOODRICH Global, a dealer in interior wall-coverings, carpets, fabrics and flooring, is the winner of Aon Hewitt's first Best Employers Special Recognition - SME prize.

Who's who in private banking

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ASIA's private banks, especially the global players, had a great 2014 even as the industry grappled with higher market volatility, ever increasing regulatory burden and a trend towards domestic...
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FOR quite some time now, investment leverage and derivative solutions have been pervasive features of investment portfolios of private banking clients. The investment thesis underpinning these...
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IT'S well known that the number of high net worth individuals (HNWIs) in Asia is growing faster than any other region in the world, with Singapore at the vanguard of the millionaires-per-capita...

SG50 Outstanding Chinese Business Pioneers

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WHETHER it's building luxury hotels or making the finest chocolates, many Chinese business pioneers were instrumental in Singapore's post-independence years, contributing to the nation...
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THE successes of the Chinese business community are intertwined with our nation's growth and development. Most of the pioneers of the community were immigrants or children of immigrants who came...
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THE Chinese business community has played a significant role in building Singapore. They not only helped to build the economy, but also played a leadership role in the community. They have kept...

Country Focus: India

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THE close relationship between India and Singapore, supported by high level exchanges and common economic and commercial interests, is set to deepen further this year, the 50th anniversary of...

Customer Satisfaction Index

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THE faltering number of tourist arrivals in Singapore has sent attraction businesses here scrambling to capture a larger slice of the local market. From June to October 2014, Singapore's tourist...
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VISITORS to Singapore were far less satisfied with its food and tourism offerings in 2014 than they were a year earlier. And if businesses want to figure out how to stem the slide in satisfaction,...
FIVE years since the government first rolled out measures to slow the inflow of foreign workers, tales of restaurant and hotel operators struggling to find sufficient manpower in Singapore are...

Childaid 2014

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CHILDAID 2014 was a milestone in so many ways. Firstly, it marked 10 years of efforts by The Business Times and The Straits Times to raise money for two children's charities through the annual...

Kazakhstan Independence Day

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THE following is an interview with Yerlan Baudarbek-Kozhatayev, Ambassador of the Republic of Kazakhstan to the Republic of Singapore.
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THE independence day of any nation is one of its most significant holidays, and as Kazakhstan celebrates its 23rd anniversary of gaining independence on Dec 16, it is an occasion to tell the story of...
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THE Nurly Zhol policy put forward by Kazakhstan President Nursultan Nazarbayev in his latest state of the nation address is set to mark a major turning point in the development of the Central Asian...

Aces Awards 2014

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THE Asia Corporate Excellence & Sustainability Awards (ACES) recognises successful companies and individuals in Asia in the areas of leadership and corporate social responsibility.
THIS honour is bestowed upon an illustrious entrepreneur who has shown an extraordinary ability to communicate their vision to stakeholders and leads the company towards the status of a megabrand....
WITH over 250 skilled craftspeople and a 40-strong in-house design team, Royal Selangor has expanded the uses of pewter, exploring its many possibilities from gifting to corporate mementos, awards...

Corporate Governance Practices

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CORPORATE governance rules and standards by themselves are not able to prevent crises of the kind that occurred during the great financial crisis of 2008, but require stakeholders to ensure that...
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SINGAPORE has come out tops in terms of corporate governance (CG) standards in the Asia-Pacific, and is in a good position to support its neighbours in this area when a single Asean market becomes a...
THE joint study, Balancing Rules and Flexibility, by ACCA and KPMG in Singapore was prepared over 14 months to examine the similarities and differences of CG requirements across a selection of global...

EY Entrepreneur of the Year 2014

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FOUR entrepreneurs from diverse businesses - one each from engineering services and process equipment, sustainable packaging solutions, professional services and food and beverage - have been named...
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NANYANG Tech-nological University's Innovation Centre has seen yet another startup bloom into a Singapore-based multinational company.
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IT is no longer sustainable for CFOs to decide that innovation is someone else's job. Leading CFOs who are passionate about their roles as champions of growth are champions of innovation too.

OSEA 2014

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ASIA'S largest oil and gas industry event - OSEA 2014 - comes to town this week. Featuring the broadest scope of the industry's value chain, with a predominant focus on oil and gas...
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THESE are challenging times for the oil and gas industry, but is there a silver lining behind the dark clouds of falling oil prices?

Enterprise 50 2014

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WHAT is the DNA of success? Is it a drive to be bigger and better? Or the relentless need to go further afield, whether in terms of geography or innovation?
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IT IS a product that most Singaporeans associate with relief, comfort and home - Eagle Brand medicated oil. It has not only stood the test of time, but is soaring to new heights. The emerald green...
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THE striking gold of Sunray Woodcraft Construction's headquarters stands in stark contrast to the surrounding buildings in the Sungei Kadut industrial area. In conjunction with the move to the...

DBS Asian Leaders Insights

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A CALCULATED bet made more than 10 years ago by Singapore property developer Frasers Centrepoint Limited (FCL) to tether its growth to the real estate markets of China and Australia has paid off...
DESPITE the attention on its overseas ventures, FCL group CEO Lim Ee Seng maintains that Singapore remains a core market of the developer's portfolio. He gives a breakdown of the developer'...
LIM Ee Seng shares the important lessons he's learnt about the property business in his career so far:

Philanthropists Forum 2014

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AFTER over two decades as an investment banker working in Sydney, London and Hong Kong, Ian Learmonth decided to use his skills to do some social good when he returned home to Australia. In...
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AFTER Thailand banned commercial logging in the late eighties, many of the country's elephants and their riders, or mahouts, were left jobless and roaming the streets of Bangkok begging. To save...
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A PLATFORM set up by Credit Suisse for wealthy individuals who want to engage in charitable activities without the hassle of dealing with administrative matters has seen growing interest from its...

Who's Who In Corporate Finance

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THE state of corporate finance in Singapore has been rather patchy, public offerings have been pathetic but there's been plenty of mergers and acquisitions (M&A) activity, especially cross...

SME One Asia Awards 2014

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The winners of the SME One Asia Awards 2014 reflect a new generation of enterprises that are equipped with the right skills, knowledge and vision for success in today's volatile business world....
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WHETHER they were striking real estate deals in Brazil or teaching toddlers how to count, this year's 41 SME One Asia Award winners displayed not only keen business acumen, but a desire to...
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Mr Lee is a Tax Partner with Deloitte Singapore. He offers practical solutions to his clients. He is equipped with his extensive experience in providing tax consulting and tax compliance services...

Business China Awards 2014

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THE recently concluded 25th Asia-Pacific Economic Cooperation (Apec) summit hosted by Beijing has been hailed as a stellar showing of China's growing confidence and poise on the international...
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FOR over a hundred years, the Singapore Chinese Chamber of Commerce & Industry (SCCCI) has been an advocate for promoting business and trade cooperation between Singapore and China.
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THERE used to be two JJ Lins: The JJ fluently expressing himself in English, at home - in all senses of the word - in Singapore; and the JJ speaking Mandarin, trying to break into the overseas market...

Oman National Day

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ON NOV 18 every year, Omanis celebrate their National Day, recalling the anniversary of the Omani Renaissance which kicked off 44 years ago and still presses ahead towards the achievement of further...
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SINGAPORE'S non-resident ambassador to Oman, Teng Theng Dar, is enthusiastic about the country he is representative to as he effuses about Oman's attractions. "To appreciate Oman, you...
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AS PART of efforts to build up Singapore- Oman relations, the Singapore Press Club earlier this year organised a visit to the country. The trip included visits to historical and tourist sites,...

E50 20th Anniversary

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Sub-editor: Chantal Nair Cover artwork: Simon Ang Advertising Sales: Rix Low 9620-1365; Matthew Chang 9620-1341; Nancy Kan 9761-6215; Lina Tan 9620-1355
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THE year 1995 was the 20th anniversary of Andersen Consulting (now known as Accenture) in Singapore and we wanted to use the occasion to give back to the corporate community.
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The Enterprise 50 Awards, established in 1995, is jointly organised by The Business Times and KPMG, and supported by the Infocomm Development Authority of Singapore, International Enterprise...

Singapore Productivity Awards 2014

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AS Singapore companies continue to ramp up their efforts to become sleeker, more efficient organisations, a handful of firms are leading the way in the race to become more productive.
THE Singapore Productivity Awards is an initiative of the Singapore Business Federation (SBF) that showcases locally based enterprises that have made significant progress in their productivity...
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BE it drones taking the place of waiters, a robotic machine that tiles floors or a virtual dresser that allows you to try on clothes without stepping into a changing room, the inaugural National...

The Diversity Advantage

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EVEN as more women take their seats in the boardrooms of Singapore-listed companies, a new study has showed that diversity in the board beyond that of just gender can boost the bottom line.
Female representation in SGX-listed company boards marginally increased to 8.3 per cent in 2013, up from 7.9 per cent in 2012.

SIAS investors' choice awards 2014

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MANY of Singapore's largest listed firms compete for investors in global markets, and are thus constantly improving their corporate governance standards.
INTEGRATED reporting, or IR, aims to provide a holistic picture of an organisation's performance, and is seen by many as the future of corporate reporting. That said, integrated reporting is not...
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BT: How has maintaining high standards of corporate governance benefited your organisation? Please cite examples.

Business Excellence 2014

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ORGANISATIONS that have adopted Spring Singapore's Business Excellence (BE) framework have exhibited greater confidence and awareness on how to better manage their business, resulting in...
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THE success of any initiative requires pioneers, catalysts and supporters. The Business Excellence (BE) initiative has been well supported by a community of passionate BE practitioners and assessors...
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WHEN it comes to training her employees, Greenpac founder and CEO Susan Chong is not afraid to lead from the front. Even as she spent the last 12 years building up one of the region's leading...

Construction Productivity

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GAME changing technologies and new incentives to help companies in the built environment sector become more productive were the highlights of this year's Singapore Construction Productivity Week...
LEADING up to the SCPW, a panel of local and international experts from the built environment industry met to discuss ways to improve construction productivity in Singapore.
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Prominent figures from across Singapore's built environment sector share their thoughts about the need to boost productivity among industry players.

Singapore Sustainability Awards 2014

THE Singapore Business Federation's (SBF) Singapore Sustainability Awards attracted an overwhelming number of applications this year from diversified sectors and enterprises, showing that...
SINGAPORE property developer City Developments Limited (CDL) has helped put the country on the global sustainability map with several high-profile eco projects, including the world’s first green...
BY 2050, there will be nine billion people on the planet, or 2.4 billion more mouths to feed than in 2013. About 70 per cent will live in urban centres, according to the United Nations Food and...

Macro Insights

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THE state of the US economy does not justify an increase in interest rates next year, with labour participation at its weakest in over 30 years, and wage growth still stagnating, said Nobel laureate...

SiTF Awards 2014

THIRTY-EIGHT SiTF Awards winners were lauded for their innovative products and services at this year's ICM (information, communications and media) industry gala dinner held at the Resorts World...
When Numoni's chief executive offi cer Norma Sit first took her company's Nugen kiosk to potential partners, she found it diffi cult to convince them that the device was a solution worth...
CELEBRATING innovation, promoting emerging technologies, and giving back to the community are some reasons why some companies continue to give their support to the Singapore infocomm Technology...

Luxe Travel 2014

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FROM cruising on the high seas and exploring small, little known ports to drifting down rivers and charting your own course, the options for taking to the water are endless - and look set to get even...
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The Brando, Tetiaroa, French Polynesia
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DON'T call them supermarkets or food courts. These food halls are magnets for all things gourmet and, dare we say it, artisanal. Every epicurean item you could think of is available right before...

CEO Conversations 2014

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AS businesses navigate increasingly competitive markets, two key themes stand out in their strategy to get ahead of their rivals - service excellence and innovation. Regardless of the nature of their...

Korean National Day 2014

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KOREA'S ambassador to Singapore, Suh Chung-ha, has been working hard over the year to develop ties between the two countries. He sees significant changes to the relationship over the first year...
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KOREA has been boosting its infrastructure ahead of the ongoing Asian games in Incheon and has emerged as an example for building cost-effective and reusable facilities. Some of these will be able to...
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KOREA has been actively building up its hotel and resorts infrastructure recently with French group Accor planning to open four new hotels in Seoul in 2017.

Energy Efficiency National Partnership

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BUSINESS Times: What are some of the highlights of your energy management system?
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USING a new energy-efficient technology common in other industries is helping steel producer NatSteel Holdings see more than energy and cost savings. This fresh approach is also on its way to making...
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NEW energy-efficient initiatives have saved the Housing & Development Board (HDB) more than S$1 million a year. And the savings are just for one location, at the HDB Hub in Toa Payoh.These...

Day of German Unity

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BT: Singapore and Germany have enjoyed good bilateral relations for many years. Can you summarise these relations and your view on them?
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THE history of top German leather goods brand Braun Buffel's relationship with Singapore can be somewhat compared to that between the two countries.
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GERMAN companies have been involved in Singapore for many years, taking advantage of the city's strategic location and good business environment.

Let's Golf

Leveraging on its extensive global network of car manufacturers, Jack Cars has a wide range of the latest models available. Whether you are looking for a sports utility vehicle (SUV) for a family car...
Car enthusiast and business woman, Ms Cori Teo, 44, prefers to buy second-hand cars and changes her car regularly.
Here are 47 reasons why SPH’s inaugural World Golfers’ Championship will be a game to be remembered. Other than the 5 winners who will be playing in the tournament in South Africa in November on a...

Property (Sep 2014)

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SEVERAL rounds of property cooling measures have taken some wind out of the market’s sails. Notably, Singapore’s private residential property transactions have fallen to levels last seen during the...

Golf Asia

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"IT doesn't just tell time. It tells history." Like the slogan for the Rolex campaign, the intricate relationship between Rolex and golf goes as far back as 1967, when Rolex partnered...
MALAYSIA'S largest clubhouse and golf resort recently underwent a RM5 million (S$1.98 million) renovation project.
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GREG Norman was his idol growing up, but currently he is into Phil Mickelson. "He's a really good player, a very exciting player and I think a very nice guy," says Singapore golfer Lam...