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A channel for excellence

UOB Group Channels has leveraged on technology and people development to deliver a superior customer experience.
Friday, October 31, 2014 - 05:50
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The UOB Mobile app lets customers use their UOB mobile app to withdraw cash instantly from UOB ATMs, as well as send cash to family and friends
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'We use technology investments to increase productivity and training to drive higher performance from our team to deliver superior results for our customers and stakeholders.' - Wendy Teo, UOB Group managing director, Group Channels (above)

AS THE entity that oversees the customer touch points for the retail network of one of Singapore's largest banks, UOB Group Channels has made it its mission to deliver a superior customer experience.

The group's network in Singapore includes 67 branches, 600 ATMs across the island, as