You are here

How customer satisfaction is measured

Wednesday, December 9, 2015 - 05:50

THE Customer Satisfaction Index of Singapore (CSISG) measures customers' cumulative satisfaction with companies. The scores are generated based on the econometric modelling of survey data collected from end-users after the consumption of products and services.

Sub-sector scores are

Market voices on:

Pair your daily business read with the perfect cup of espresso.

Subscribe to The Business Times today to receive your very own Nespresso Inissia coffee machine worth $188.

Find out more at

Powered by GET.comGetCom