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Infocomm technology use hasn't caught on among SMEs

There is a misconception that using ICT involves high capital investments and recurring costs, says Singtel's vice-president of business sales.

"With the prevalence of a mobile workplace and the increased adoption of mobile devices in daily work communications, the ability to collaborate effectively is critical to improving productivity and service delivery." - Mr Yong

A YEAR ago, Titus Yong, vice-president of business sales at Singtel, championed - in this newspaper - the importance of infocomm technology (ICT) for SMEs.

A year on, he said there remains a general lack of awareness among SMEs of the availability and cost-effectiveness of ICT solutions