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When the tech gets tough, go back to basics

The very human ability to manage, mentor, negotiate and empathise, are key to making impact in the workplace

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I MAY be a Millennial, but I can see why older workers want to throw their hands up in despair sometimes. All that talk about disruptions, robotics and artificial intelligence (AI) - you might as well be talking in code. Literally. Traditional methods of working that they have known for decades

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