You are here

Facebook opens Messenger app to chatbots

It aims to usher in new era of customer service by bringing users, businesses together
Thursday, April 14, 2016 - 05:50

BT_20160414_KVFB14A24D_2222976.jpg
"We're conversational creatures," Facebook's VP of messaging David Marcus says of chat. "That's the way we're wired. As a result, it's probably the most natural interface there is."

San Francisco

TO browse for a pair of brown loafers on Facebook Messenger, you can now text a message to the service to begin a conversation with the mobile shopping startup Spring. Spring will ask you for a preferred price range for the shoes and show a smattering of what it thinks you

sentifi.com

Market voices on:

Nespresso
Pair your daily business read with the perfect cup of espresso.

Subscribe to The Business Times today to receive your very own Nespresso Inissia coffee machine worth $188.

Find out more at btsub.sg/btdeal

Powered by GET.comGetCom