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Checked-bag fees are here to stay: United Continental CEO

MR SMISEK: 'They criticise us if we charge for more legroom. Let me tell you though: That's what businesses do.'

New York

STILL hoping for the day airlines will let all customers check bags and make reservation changes for free?

Forget it, said United Continental Holdings Inc's chief executive officer, Jeff Smisek, at an industry lunch on Thursday, defending airlines even as they reap