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Closing gap on air travel shopping

Iata working to bridge divide between services offered by airlines and those by travel agents
Wednesday, November 6, 2013 - 06:00

SHOPPING for air travel is changing. Air travel has become a product with multiple attributes that may include in-flight Wi-Fi, extra legroom or lounge access, as opposed to just a seat on an aeroplane. Travellers can build their own trip experience by selecting which options will add value to

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