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Professional help is at hand for stumped US gifters

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The response rate for inquiries sent to the North Pole is middling at best.

New York

THE response rate for inquiries sent to the North Pole is middling at best. For a definite reply this year, it's much safer to ask a Penguin.

Faced with a reading public overwhelmed with options, Penguin Random House instituted a new programme this year: a write-in "

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