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Raising service standards

How would you rate service standards in Singapore? What can be done to raise the levels of service excellence and customer satisfaction?
Monday, April 14, 2014 - 06:00

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Andrew J Calvert Regional Operations Director Sales and Solutions AchieveGlobal

Andrew J Calvert Regional Operations Director Sales and Solutions AchieveGlobal SERVICE in Singapore is inconsistent. There are pockets of excellence and pockets of, well, mediocrity. To raise standards, as business owners and

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