Banks and payments players need to change their playbook

HOW the stodgy world of payments has changed. Consider that at a recent rugby match in Malaysia, one of the writers ordered grilled satay chicken from a stand run by a 12-year-old boy. Cash only? Hardly - he had a QR code for customers to pay through their Grab app.

Not enough businesses are prepared for a downturn

DESPITE a long run of strong economic growth in Singapore and South-east Asia, the next global recession will have serious effects here.