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Banks look to step up employee surveillance after latest scandal

They are exploring the possibility of using technology to also watch retail-banking salespeople and loan officers

Wells Fargo says employees opened as many as 3.5 million fake checking and credit-card accounts for unsuspecting customers, even more than its original estimate when the scandal broke last year.

New York

BANKS already using algorithms to monitor traders are looking to expand surveillance to cover more employees in the wake of the Wells Fargo & Co scandal.

Lenders asked International Business Machines Corp (IBM) if it were possible to use the technology to also watch...

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