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DIGITAL BANKING

Mobile devices more popular than computers among Singaporeans

But lenders are not using mobile banking "as effectively as a sales tool, particularly for high-margin products"

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Retail banking through mobile devices has swiftly overtaken Internet banking as the main form of digital interaction for consumers in Singapore

Singapore

RETAIL banking through mobile devices has swiftly overtaken Internet banking as the main form of digital interaction for consumers in Singapore, a recent Bain & Company study suggested.

But whether banks are making money through this channel is less clear. Lenders

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