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NTUC Income unveils first-in-Singapore digital portal for Integrated Shield Plans

NTUC Income has launched a portal that allows customers to digitally purchase an Integrated Shield Plan - in what is believed to be the first such portal in Singapore.

The insurance company said on Wednesday that the new portal ( will offer "heightened accessibility, convenience and speed" in which an Integrated Shield Plan can be purchased, claimed and managed.

It noted that previously, much of the fact-finding, decision-making and purchasing of Integrated Shield Plans can only be made offline.

"Those interested in taking out an Integrated Shield Plan can obtain a quote online, but will still require an insurance adviser to follow up with them based on the initial information submitted to complete the purchase."

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New customers with no pre-existing health conditions will enjoy instant approval and coverage within five to 10 minutes of the application.

Claiming a pre and post-hospitalisation bill can also be completed in seconds by submitting a photo of the bill to the online portal, eliminating the hassle of paper submissions.

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