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RBS shows banks' tech nightmare as Scottish branches spur delay

"The time it takes to do some of these major steps of recreating all of the systems of our bank into the new bank, I haven't seen anything this complicated anywhere before," says Mr McEwan.


WHEN Royal Bank of Scotland Group Plc (RBS) agreed to sell Williams & Glyn in 2009, it hoped to do so within months. Almost seven years later, it's still struggling to divest the unit, with a tangled web of technology causing six branches scattered across its home country to...

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