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More Asian firms feel alienated by primary banks

Published Mon, Jul 7, 2014 · 10:00 PM
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MORE top Asian institutions are looking to walk away soon from their primary banks compared to six months ago, a survey by East & Partners showed.

But at the end of the spectrum, the number of Asian firms that are doggedly loyal to their primary bank has also increased.

"The results suggest that banks are delivering to some customers and not to others, engendering loyalty on one hand and alienation on the other," said East & Partners lead analyst Darryl Ye in the report.

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