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Greater efficiency lies in store for Sheng Siong Group.

FOR the Sheng Siong Group, a traditional environment such as a wholesale fish market meant a number of ingrained practices that affected productivity.

Before the supermarket chain embarked on its computerisation project for its seafood division at Jurong Fishery Port, it had to sort through mountains of paperwork for purchasing and administration.

Disputes on price and quantity would sometimes occur, and seafood was bought based on touch or on the relationships with the suppliers.

There were other unique...

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