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Airbnb refuses scores of guest refunds amid coronavirus cancellation

Airbnb refuses scores of guest refunds amid coronavirus cancellation

7 -min read
Listen to this article
7 -min read
Listen to this article

[NEW YORK] Josh Ostroff had a difficult choice to make: Cancel a trip to Japan in March that he'd been promising his 10-year-old son for three years, or ignore travel warnings and put his family's health at risk amid the coronavirus outbreak.

He decided to cancel the trip.

When the...

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