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Creating a better workplace

Top Companies to Work for in Asia: PT Telekomunikasi Indonesia

AS one of the largest and oldest companies in Indonesia, PT Telekomunikasi Indonesia (Telkom) employs over 15,000 people. Set up in 1882 and formerly known as Post Telegraaf Telefoon (PTT), the group boasts a broad spectrum of services.

From mobile services to satellite and tower network infrastructure, the firm - sometimes referred to as the Telkom Group - adopts technologies such as ICT platforms for enterprise connectivity, cloud technologies and smart-enabler platforms for payments and digital advertising.

Retaining good talent is a challenge and Telkom has a slew of programmes and incentives to keep employees happy.

The programmes also expose employees to opportunities within the group's 72 subsidiaries located in 10 countries.

The group is a supporter of work-life balance and staff participate in various extracurricular activities, especially those that support employee productivity. These events help to strengthen the corporate culture, which revolves around three core principles: Solid, Smart and Speed.

A reward system also helps the group to stay competitive in the market.

Measures such as the construction of an open office that encompasses shared spaces discourage hierarchy and promotes transparency also help to create an environment that is conducive to employee well-being and productivity.

The group also understands its employees' concerns about commuting and congestion, which is why shuttle buses for employees have been provided, and satellite offices also help.

These measures, and other human resource policies (such as flexible working conditions and up-to-date tools and resources), help the group keep its employees happy.

Telkom Group also provides work spaces that are aligned with the smart building concept: one that is wireless, paperless and seamless.

Best Company to Work For of the Year: Union Bank of the Philippines

BEING an organisation that people want to work for is not something easily achieved. The Union Bank of the Philippines has in place numerous programmes and measures to ensure that it attracts some of the best talent in the industry. The bank has 2,800 employees - or UnionBankers as they are called - all of whom have the opportunity and access to engagement programmes, workplace benefits, perks and a healthy organisational culture.

Under a programme called UCare, UnionBankers participate in company activities, and GoBeyond Communities is the main driver of the bank's Corporate Social Responsibility campaign.

One other programme, Celebrating DNA Stories, is implemented to strengthen the company's culture, and it revolves around the belief that compelling stories that demonstrate how UnionBankers live the purpose, values and brand of the bank can foster inspiration and affinity.

The bank's chairman and chief executive officer, Justo A Ortiz, personally goes on a workplace caravan so that the chosen stories are read to an audience.

As with any culture, communication is important. Townhall meetings are conducted regularly at formal venues to ensure there is a place for open discussions on the state of the company and its departments.Competency development is a key area of focus for the bank. There is a UnionBank University that runs 10 academies, which include Operations, IT, Finance and Management.

Courses are provided via classroom structures and via e-learning on demand platforms. The UnionBank University course offered also supports MyCareer programme, a self-driven career development programme where individuals are given the freedom to create their own development plans to achieve their career goals.

The management believes that Union Bank of the Philippines is one of the best companies to work for because of "its great culture and its strong leadership team."

Top Companies to Work for in Asia: Arvato Systems Malaysia Sdn Bhd

WHENEVER you download a software, read an e-book, play a video game, or shop online, there's a good chance that Arvato Systems Malaysia Sdn Bhd is active behind the scenes as a service provider.

Arvato is a leading international service-provider in over 40 countries with more than 70,000 employees.

The firm designs and implements customised solutions in areas such as digital marketing and financial services and it expanded into Malaysia in 2005.

Benjamin Dorsch, managing director of the firm, and his local management team led a group of digital experts to develop the software and system that are part of Arvato's solutions, implement projects for leading companies, and provide an extended expertise in sectors such as retail, media and manufacturing.

Being part of Arvato Systems Malaysia means being part of a daily mission to break new ground in the work of digital transformation. Creativity is king and the staff know this is where they can share their ideas and inspiration.

There's also the freedom to think, act, and grow like an entrepreneur. The principle of decentralisation is at the heart of the company's management philosophy, and it empowers the people with considerable independence and flexibility.

The company believes that it is only going to be just as good as the people it has. This is the reason there is focus on talent diversity, and on the recruitment and development of talent, regardless of their years of service. The staff are therefore sent on programmes such as technical training and social skills and leadership development to help them build new skills and experiences.

At Arvato Systems Malaysia, staff are empowered to achieve their goals through career coaching and performance management. Managers also make it a point to clearly convey the goals and objectives of our projects and the wider business. All these go a long way towards helping the employees identify opportunities, and feel in control of their future.

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