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Building a winning team

Citi, the largest banking employer in Singapore, grew by developing people to their full potential and fostering client trust

"We want a leadership team that reflects the employee base we're trying to lead. It is also important for our employee base to reflect the customers that we serve. We need Singaporeans and some global talent at the table." - Michael Zink, head of Asean and Citi country officer, Singapore

ASK Michael Zink, Citi's top officer in Singapore, how the banking juggernaut can survive as an institution, and the answer is straightforward. "Our employees must be engaged, and our clients have to trust us," says Mr Zink, head of Asean and Citi country officer, Singapore.