You are here

F&B players need to be manpower-lean, says TungLok chief

BT_20151209_ANDREW9_2011799.jpg
Mr Tjioe says training for staff in the F&B sector has to "go back to basics" and instil humility, so they can deliver "service from the heart".

PROVIDING good service to customers is a big issue for the food-and-beverage (F&B) sector, now gripped by a manpower crunch, said Andrew Tjioe, executive chairman of the TungLok chain of popular restaurants.

The way around this limitation lies in businesses stepping up staff training

sentifi.com

Market voices on:

Powered by GET.comGetCom