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Knowing his business from root to crown

The Best Mid-Cap CEO in 2015 believes an intimate knowledge of one's business is one of the best ways to navigate the big picture.

It helps that Dr Ng is a trained dentist, so he not only understands the business from the front lines, but also knows how to manage the key actors.

NG Chin Siau sits in a small meeting room at the headquarters of Q&M Dental Group giving a five-minute history of the dental chain, and the numbers are flying fast and furious. He has just described how he had bought over the practice that he was working at in 1998, and then grew it at an...

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