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Jumbo leverages IT, refines processes

The F&B firm banks on a central kitchen and automation to allow more revenue generating space at its outlets.

"We invest in our people by sending them to various training programmes to equip them with better knowledge and to hone their soft skills," says Mr Ang.

FOR the food and beverage (F&B) companies in Singapore, the two main challenges are manpower and rising rental costs. While productivity initiatives will not be able to eliminate their impact, it is important for companies to streamline their operations and equip staff with the necessary...