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Case study: A firm believer in automation to level up

In a tight labour market, Orchid Laundry is investing big bucks in technology to boost productivity.

Orchid Laundry is a family business run by director Harry Toh (second from left). With him are his father Toh Kun Hai and other members of the family.

ASK Harry Toh to name one of the biggest challenges in running his family-owned laundry business, and he will cite the ongoing difficulty to recruit enough workers.

It is a common problem faced by Singapore companies these days, exacerbated by the government's ongoing efforts to tighten...

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