The Business Times
business-time-50
Global Enterprise logo
BROUGHT TO YOU BYUOB logo
THE LEADERSHIP PLAYBOOK

From intern to C-suite: JPMorgan’s Teresa Heitsenrether on building a fully AI-powered ‘megabank’

There are plans to more than double the company’s data and AI talent in the Asia-Pacific region, with ‘meaningful addition’ in Singapore

Summarise
google-preferred-sourceAdd BT as a preferred source
Lee U-Wen

Lee U-Wen

Published Mon, Apr 13, 2026 · 12:00 PM
阅读简体中文版 (beta)
    • Heitsenrether, on how AI will impact the world, says: “The ability to connect with people (will not) go away with technology, especially in our business. It’s a business that’s about trust and relationships."
    • Heitsenrether, on how AI will impact the world, says: “The ability to connect with people (will not) go away with technology, especially in our business. It’s a business that’s about trust and relationships." PHOTO: JPMORGAN CHASE

    The strategies and stories that shape today’s leaders

    [SINGAPORE] When Teresa Heitsenrether graduated from university in the mid-1980s with plans to further her studies, it was her father who advised her to take up a summer internship at JPMorgan Chase – then known as Morgan Guaranty Trust Company – and to give it a year before deciding what to do next.

    She never did go back to school. Instead, she enjoyed her stint so much that she joined on a full-time basis.

    Decoding Asia newsletter: your guide to navigating Asia in a new global order. Sign up here to get Decoding Asia newsletter. Delivered to your inbox. Free.

    The Leadership PlaybookJPMorgan ChaseArtificial IntelligenceTechnologyBanksData analytics

    Copyright SPH Media. All rights reserved.

    Reuse this contentFeedback

    TRENDING NOW

    Traffic through the strait has been resuming but with interruptions, and there is still little clarity over a permanent solution for passages through the chokepoint.

    Qatari LNG ship struck in Strait of Hormuz, testing US talks

    This comes after a Citi note on Tuesday that lifted target prices for all Singapore banks, with a leading preference and “buy” call for DBS.

    DBS shares rise 1.9% to hit all-time intraday high as sentiment improves

    Aster deputy CEO Andre Khor, citing the age of the “polycrisis”, says: “It’s very important to be agile, to be focused on execution… We don’t know all the answers but we keep going forward.”

    ‘Baptism of fire’: Andre Khor on leading Singapore refiner Aster through an energy crisis

    Singapore ranks as the world’s most expensive city for cars and placed third globally for residential property.

    Singapore retains top spot as most expensive city for HNWIs, with five Apac cities in global top 10

    Latest T-bills Treasury Bills Results & Interest NewsLatest SSB Singapore Savings Bonds NewsLatest COE Certificate of Entitlement News
    Latest Johor-Singapore SEZ NewsLatest BTO Build To Order & Sales of Balance NewsLatest STI Straits Times Index NewsLatest SGX Dividends, Share Price NewsLatest Bonds Market NewsLatest Singapore Stocks To Buy NewsLatest Singapore Economy News
    View More