AN interesting finding of the annual CSISG study is that consumers here are increasingly taking to online channels as well as self-ordering kiosks, and those who are doing so are enjoying greater...

ALMOST half of the current banking customers are willing to try using the new digital banks which will operate entirely online without any physical bank branches. The survey of the finance and...

Brand disloyalty – or brand switching – is the new norm for Singapore consumers, said a new Nielsen report, which found nearly half of those surveyed say they are more likely to try new brands...

CONSUMER confidence in Singapore rose in the third quarter to its highest level since entering pessimistic territory three years ago, according to the latest Singapore Consumer Confidence Index...

CONSUMER confidence in Singapore rose in the third quarter to its highest level since entering pessimistic territory three years ago, according to the latest Singapore Consumer Confidence Index...