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Coming to a hotel near you: a humanoid receptionist robot

Robots are making an entry into the hospitality industry that has, until now, always prided itself on delivering a warm and personable touch

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Robot ChihiraKanae greeting visitors at an entrance to Berlin's exhibition hall where thousands of travel industry professionals are gathering for the ITB trade show.

Berlin

IN a hotel not in a galaxy far, far away, a robot bids you welcome as you pull into the driveway.

Another hands out the keycard to your room, and a third gives you the password to the wifi network.

Robots are making an entry into the hospitality industry that has,...

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