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Guilt-tripped at work? Pause before saying 'yes'

Saying 'yes' all the time is the path of least resistance, but it can lead you to places you don't want to go

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Often, those who have problems drawing boundaries as a result of "feeling bad" to say "no", end up overworked, miserable, disillusioned and eventually burnt out.

ESTHER* (not her real name) has been with the same company for many years, where she is highly regarded by both her bosses and peers as a highly competent worker.

Not long ago, she wanted to take a step back at work to focus on her family commitments - an arrangement that was agreed upon

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