Brothers in sync
Jarod and Joses Ng’s dealership Watch Capital is succeeding beyond their dreams.
Jarod Ng (left) and Joses Ng opened watch retail store Watch Capital in Feb 2021, and its revenue for the year is almost S$29 million.
WHEN THEY WERE YOUNG, Jarod and Joses Ng used to sneak out of the house at night and take long walks around their estate. They would dream about how they’d start their own business and be successful by the time they were 30.
Today, Jarod is 25 and Joses is 22. They opened watch retail store Watch Capital in Feb 2021, and its revenue for the year is almost S$29 million. In the case of these brothers, dreams do come true – and quickly.
Joses attributes the dealership’s rapid success in part to an aggressive marketing strategy: “We spent a lot on media advertising, getting ourselves covered by newspapers and magazines, and pushing out posts on social media. People saw these stories and posts and reached out to us, and we were able to build relationships that way.”
Jarod says they’ve also ensured the store gives clients what they want: “We stock a wide range of watches that are in high demand. And we make the environment in Watch Capital friendly and approachable: If you walk into our store without knowing anything about watches, we’ll patiently tell you everything we know to help you make your decision.”
Some of their most rewarding experiences involved talking at length to clients, who consequently spent months mulling over their options, before committing to a purchase: “A luxury watch, after all, is a big ticket item. We don’t expect our clients to make hasty decisions,” Jarod says.
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And though they are proud of their store’s rapid first-year success, they’re quick to say that the business is a competitive one, with gross profit margins ranging from 8 to 10 per cent only. Although they want to stay in the booming watch business, they’re also looking to venture into other industries where the margins are higher and the potential to create new products – products bearing their own name – is greater.
Watches sold at Watch Capital include (left to right, top) Panerai Luminor GMT, Panerai Luminor Marina, Chopard Mille Miglia, Bell & Ross Military Green Ceramic, (left to right, bottom) Hublot Big Bang Unico, Hublot Classic Fusion Asia Edition, Girard-Perregaux Laureato Skeleton Ceramic, and GirardPerregaux Laureato Skeleton Stainless Steel.
ALL IN THE FAMILY
Growing up, the Ng brothers were constantly exposed to luxury watches. Their father, an oil man-turned-private investor, is an avid watch collector who used to take them to watch stores and give them basic lessons on horology.
Joses recalls: “When I was in Primary 5, my father showed me his Panerai Luminor GMT and helped me understand its technical details. That was my first encounter with a luxury timepiece, after years of having a relationship with only a Casio digital.”
By the time Jarod and Joses were teenagers, they had squirrelled away enough pocket money to each buy their first luxury timepiece, a Bell & Ross BR 03-92 at Watches Of Switzerland in Paragon.
Joses says: “I still remember the price of the watches after discount – S$3,200 each – which, to a 16-year-old teenager, was a lot of money. But we were happy with our purchases. And it was an important first step in our watch collecting journeys.”
Their father saw their love of watches as a way to instil financial smarts. So when Jarod was 19, his father offered to help him buy the Audemars Piguet Royal Oak Offshore Safari he’d been eyeing. “He said he could pay half, while I paid the other half,” says Jarod. “That forced me to figure out how to raise the money quickly so I could get the watch of my dreams.”
By the time he was 20, Jarod had started a hobby of buying and selling luxury watches on the online marketplace Carousell. Having obsessively studied the market, he found timepieces put up on Carousell at below-market prices by sellers who needed cash urgently. He would purchase and resell them for a profit.
Soon, he had roped in Joses to help with his thriving business. And when Jarod had completed his law degree in Durham University, he was ready to open the Watch Capital store with Joses, who is currently pursuing law also in Durham University but via online classes because of the pandemic.
They appealed to their parents for a S$1.5 million loan in startup capital, and Watch Capital was born.
EYES ON THE PRIZE
Despite Watch Capital’s swift success, the brothers are eager to try their hand at something else. They’re looking into the jewellery business and recently incorporated Jewellery Capital under their private investment firm Pallarian Holdings. Joses says: “We are currently riding on established watch brands. But we think the real thrill will come when we manufacture our own goods, post them online and sell them in our own store. Our ambition is to have our very own brand of goods.”
One entrepreneur they admire is Richard Mille, who founded his watch company in 2001 with Dominique Guenat, and quickly catapulted Richard Mille the brand into the luxury watch stratosphere with its cutting-edge technology and materials. Joses says: “Mille focused on creating unique products and marketed them aggressively. He used the power of celebrities to build buzz and credibility. And the watches are, in themselves, exceptional.”
In fact, the brothers admire several entrepreneurs such as Mark Zuckerberg and Elon Musk, so much so that they wanted to forgo their university education as these men had. “But we stayed on to complete our degrees to make our parents happy,” says Jarod. “We think it also helps build trust and credibility with our clients when they find out we’ve studied law.”
If they could have any watch in the world, which would they choose? Joses says: “The Audemars Piguet Royal Oak Perpetual Calendar in white ceramic. Compared to other luxury watches in white, rose or yellow gold, the white ceramic really stands out.”
Jarod says: “Patek Philippe Sky Moon Tourbillon, with a minute repeater, perpetual calendar and moon phases. It’s an extremely complicated watch and it’s priced in the millions. If I can purchase this watch, I can finally tell myself, ‘I’ve made it in life.’”
Photography: Darren Gabriel Leow
Styling: CK Koo
Hair styling: Grego Oh, using Keune
Jarod Ng (left) wears shirt and suit by Louis Vuitton. Joses Ng wear turtleneck and blouson by Prada
Watches sold at Watch Capital include (left to right, top) Panerai Luminor GMT, Panerai Luminor Marina, Chopard Mille Miglia, Bell & Ross Military Green Ceramic, (left to right, bottom) Hublot Big Bang Unico, Hublot Classic Fusion Asia Edition, Girard-Perregaux Laureato Skeleton Ceramic, and Girard-Perregaux Laureato Skeleton Stainless Steel.
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