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Ad agencies' new challengers expose lack of tech wizardry

Published Thu, May 5, 2016 · 09:50 PM

AD AGENCIES have had to endure the rise of the geeks as Google and Facebook emerged as mighty marketing machines. The next challenge is spreadsheet-wielding nerds.

Consulting firms such as Accenture, Deloitte and IBM, better known for their offshore outsourcing armies, have been quietly building scale in digital marketing. In so doing, they're exposing a weakness among the Madison Avenue types at WPP, Publicis and Omnicom: their lack of the tech wizardry crucial to many new publicity campaigns.

The Excel jockeys won't be designing Super Bowl ads anytime soon (agencies still have a creative edge). But they're very good at online marketing, building apps and e-commerce, the stuff that advertisers from McDonald's to Procter & Gamble care about more and more in a world in thrall to the smartphon…

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