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Anti-bias training doesn't work - it may make the problem worse

Diversity training is used more to pre-empt lawsuits or boost image, than to spark change.

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While corporations have long sought to address systemic racism, a 2017 study reported that anti-black hiring practices are as common today as they were in the 1980s, despite the proliferation of diversity programmes and anti-bias training.

A VIRAL video of two African-American men getting arrested at a Starbucks in Philadelphia - for reportedly doing nothing other than waiting for a business associate to arrive - sparked demonstrations, calls for boycotts, and an apology from the coffee giant's chief executive, Kevin Johnson.

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