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THE BROAD VIEW

Are companies more productive in a pandemic?

Many firms say their remote workers are accomplishing more, though concerns about burnout remain.

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"While we may have had a productivity bump in the short term, we need to respect the home and work balance. We want to make sure they (the firm's employees) don't burn out." Nathan Schultz, a senior executive of online learning company Chegg

WHEN the online learning company Chegg started working remotely in March, Nathan Schultz, a senior executive, was convinced that productivity would plummet 15 per cent to 20 per cent.

Hoping to keep his employees on task, Mr Schultz tried to recreate the high-touch style of management...

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