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COMMENTARY

Set up mediator for medical insurance claims

hospital1107.jpg
The C ward in the new integrated building at the Changi Hospital.

ON FRIDAY, I received a standard reply from my employer's medical insurers following a claim for a visit to the National Cancer Centre Singapore. Highlighted in a bold box were the words: "Copy of referral letter / As per our records, no previous visits to the above said hospital."

I...

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