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Tackling unproductive productivity solutions

Firms need to avoid piece-meal approach and instead have a holistic view of the whole workflow process, or a clear understanding of where true bottlenecks lie.

Minister for Trade and Industry (Industry) S Iswaran at The White Rabbit, a restaurant that uses a polishing machine to clean wine glasses - one of the examples of what companies in the food service industry can do to be more productive.

OVER the past few years, Singapore has focused on raising productivity to achieve quality economic growth. Several government financial assistance programmes have emerged to support companies on initiatives such as automation, workflow process improvements and manpower training.