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The emotional side of family businesses

Any soft and fuzzy factors are differentiators, not drivers, and help such enterprises to deliver in today's complex and dilemma-filled environments.

CALCULATING GAINS: As investors, family businesses seem to focus on control and returns and are very worried about the same two factors.

IT'S often intriguing how family businesses are able to mesh emotional with pure business considerations to generate original and exceptional performance. One of the first academics to highlight this phenomenon was Kellogg School of Management professor John Ward in his 2010 book Family Business...

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