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The future of facilities management in a tech-driven world

Leaders have to decide whether to automate or carry out sustainable practices in the built environment.

Published Fri, Oct 5, 2018 · 09:50 PM

EARLIER this year, the Singapore government unveiled details of the Real Estate Industry Transformation Map.

The blueprint identified the facilities and engineering sector with the greatest potential for transformation. Put another way, it is a sector with one of the highest risks of disruption.

"Smart facility management", or the automation of facilities management, is being touted as the way forward.

As progressive as it sounds, industry leaders should be mindful that there are limits to automation; the upfront cost of technological investments is rather prohibitive for facility owners and investors.

Increasingly, decisions around whether to automate or implement sustainable pract…

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