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A toast to a Singapore icon

Jesher Loi, grandson of Ya Kun's late founder, believes in having employees at all levels working together.

The firm adopts a meritocratic approach to hiring and promoting its employees, delivering on Ya Kun's philosophy of a "family owned, professionally managed" company.

AT kaya toast chain Ya Kun, the business operates like "one big family" - one with different roles and functions, says Jesher Loi, director of branding and market development. It's a family-focused metaphor, he says, that sums up the company's approach to business.

Mr Loi, grandson of Ya...

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