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Doing more with less could be the way forward with lean thinking

Through SSG and LTIC's Lean! Project, local SME Shalom International Movers succeeds in improving processes.

Shalom Movers' chief operating officer Gabriel Lam (left), seen here with his brother and chief executive officer Gideon Lam, says he is happy that his company's lean journey has also resulted in employees embracing the culture of continuous learning and become happier at work.

BLINDLY doing more does not guarantee more value for an organisation, and failure to define the value of a product or service from the stakeholder's perspective could result in unproductive processes.

Cutting staff or resources without considering how it impacts value creation are often...