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Complaints mount over phone searches at US border

Grievances over lost privacy since 2011 add personal dimension to debate over rights, security and technology

Midway through fiscal year 2017, Customs and Border Protection in the US was on pace to search 30,000 travellers' electronics - more than tripling the annual number by that agency since 2015, when it searched 8,503 people's devices.


THEY spoke of being humiliated and shaken. They described being "made to feel like a criminal". And they maintained that their rights had been violated.

Grievances over lost privacy run through a trove of roughly 250 complaints by people...

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