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Inside Amazon's store of the future: No lines, no cashiers

Gates at the entrance (above) to the Amazon Go store in Seattle let in only people with the store's smartphone app. As customers take items off the shelves, their Amazon account is automatically billed.

An e-mail receipt (above) is sent after they leave.


THE first clue that there's something unusual about Amazon's store of the future hits you right at the front door. It feels as if you are entering a subway station. A row of gates guard the entrance to the store, known as Amazon Go, allowing in only people with the store's...

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