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NetLink Trust fined S$500k for failing to meet service standards

"We are fully committed to improving our operations and QoS performance. We are investing about S$150 million to install more fibre across the country and to upgrade the operational and business IT systems in order to deliver a robust fibre broadband network." - Tong Yew Heng, NLT chief executive


NETLINK Trust (NLT), which owns and operates Singapore's national high-speed fibre network, has been fined a total of S$500,000 for delays in service to both its home and business customers.

Of the S$500,000 fine, S$200,000 was for failure to meet Quality of Service (QoS...