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Tech startup shies away from the 'gig economy'

Redfin's CEO has defied the industry's conventional wisdom by hiring full-time agents

Redfin agents Karlyn Goetz and Ben Hitchens during a meeting at the company's offices in Seattle, on June 16. According to Ms Goetz, the company's business model is a big attraction for her.


WHEN Glenn Kelman became the chief executive of his online real estate startup, he defied the tech industry's conventional wisdom about how to grow.

Instead of hiring independent contractors, he brought in full-time employees and put them on the payroll - with benefits....