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The intricacy of problem-solving

As CEO of global tech consultancy ThoughtWorks, Guo Xiao brings an engineer's mindset to helping clients tackle complex issues.

"I think eventually business executives themselves need to become technologists. I don't mean that they have to learn coding or writing software. But they need to know enough about the tech trends so they can think about their business through the lens of technology." - Guo Xiao.

AS a hiring pitch, it wasn't exactly rosy softsell. In 1999, at a campus recruitment event at Northwestern University in the United States, two engineers were trying to interest a young computer scientist in their small Chicago-based firm.

"They said: 'We solve the most difficult, complex...

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