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Upcoming GST hike: 'Businesses should focus on value, not just price'

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Singapore

THE impending goods and services tax (GST) hike is any time between three and seven years away, but it pays for businesses to start thinking about it now, said Jochen Krauss, managing partner at global pricing consultancy Simon-Kucher.

The uncertainty of the start date - while challenging - also creates opportunities for companies if they plan ahead, he added.

However, small and medium-sized enterprises (SMEs) are not quite concerned yet. According to a DBS survey in March 2018, around 75 per cent of them believe the GST hike will have little impact on their businesses.

While a two percentage point increase from 7 per cent to 9 per cent may not be a huge jump, consumers will feel any price...

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