Coronavirus shreds airlines' playbook for crisis management
Thu, Mar 05, 2020 - 5:50 AM
JetBlue Airways Corp, which does not fly to Asia, was the first airline to launch free
rebooking options last week, as it became clear that coronavirus cases were not isolated to
THE rapid spread of coronavirus cases worldwide is complicating a standard strategy used by airlines when disease, disaster or conflict hit travel destinations: lower fares and redirect flights to trouble-free areas.
For now, some airlines have resorted to suspending change...